Throughout the pandemic, we have followed the guidelines of the Centers for Disease Control (CDC) and our plan is to continue to do just that. From mask mandates to cleaning standards, our protocols are rooted in CDC recommendations. As a company, we continue to pivot and shift whenever and wherever necessary, providing training for team members, focusing on delivering and executing company protocols, along with arming them with information to better their own health and well-being, which enables them to be informed, empowered and intuitive in their personalized service delivery.
Masks/Face Coverings Masks and/or face coverings protect both you, our guests, and our team members. The CDC guidance, issued to maximize protection from the Delta variant and prevent possibly spreading to others, is for guests and team members, regardless of vaccination status, to wear a mask and/or face covering indoors, if in a local area of substantial or high transmission. For the most up-to-date CDC information on substantial and high transmission locations visit https://covid.cdc.gov/covid-datatracker/#county-view