Member Services

CSI Member Services
M-F to Eastern Time
For member services questions: Email Member Services
For chapter service questions: Email Chapter Services

Director, Component Relations
Liz Icenogle, CAE
Email |

Manager, Membership Services
Themica McBee
Email | 703-706-4727


Chief Executive Officer
Mark Dorsey, CAE, FASAE
Email | 703-706-4760

Chief Operating Officer
Velma Hart, FASAE, CAE
Email | 703-706-4783

Human Resources Manager
Susan H. Oswald
Email | 703-706-4730

Director of Executive Services
Lisa Sidletsky, MA, CAE
Email | 703-706-4735


For marketing questions: Email Marketing

Director, Marketing and Communications
Jerod Clark
Email | 703-706-4741


Business Development
Brian Knotts
Email | 303-565-4019

Finance and Accounting

For accounting questions: Email Accounting

Information Systems

For information systems questions: Email Information Systems

Information Systems and Operations
Rick Bawcum, CAE

Director, IT
Andrew Rowland

Learning and Certification

For education questions: Email Education
For certification questions: Email Certification

Director, Certification
Monica Occhetti, MA, CAE
Email | 703-706-4749

Director, Learning and Practice Development
Bill Taylor

Contact us

Mailing address
123 North Pitt Street, Suite 450
Alexandria, VA 22314

Remittance address (for payments or membership applications)
PO Box 81
Annapolis Junction, MD 20701