Member Services

CSI Member Services
M-F to Eastern Time
For member services questions: Email Member Services
For chapter service questions: Email Chapter Services

Director, Component Relations
Liz Icenogle, CAE
Email |

Manager, Membership Services
Themica McBee
Email | 703-706-4727


Chief Executive Officer
Mark Dorsey, CAE, FASAE
Email | 703-706-4760

Chief Operating Officer
Velma Hart, FASAE, CAE
Email | 703-706-4783

Human Resources Manager
Susan H. Oswald
Email | 703-706-4730

Director of Executive Services
Lisa Sidletsky, MA, CAE
Email | 703-706-4735


For marketing questions: Email Marketing

Director, Marketing and Communications
Jerod Clark
Email | 703-706-4741


Business Development
Brian Knotts
Email | 303-565-4019

Finance and Accounting

For accounting questions: Email Accounting

Information Systems

For information systems questions: Email Information Systems

Information Systems and Operations
Rick Bawcum, CAE

Director, IT
Andrew Rowland

Learning and Certification

For education questions: Email Education
For certification questions: Email Certification

Director, Certification
Monica Occhetti, CAE
Email | 703-706-4749

Director, Learning and Practice Development
Bill Taylor
Email | 703-570-8590

Contact us

Mailing address
123 North Pitt Street, Suite 450
Alexandria, VA 22314

Remittance address (for payments or membership applications)
PO Box 81
Annapolis Junction, MD 20701