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The decision to earn a professional certification isn’t just tactical, it can also be transformative. For Michelle Bailey, attaining CSI’s Certified Construction Contract Administrator (CCCA®) designation not only deepened her contract management expertise but it also elevated her ability to navigate complex projects with confidence.
In this Q&A, Michelle shares her journey—from her decision to work in the architecture, engineering, construction, and owner (AECO) industry to the strategies she used to prepare for the rigorous CCCA exam. She also discusses how earning the certification has refined her approach to project delivery and administering construction contracts. Through dedicated study, collaboration with peers, and the support of her professional community, Michelle’s experience offers valuable insights for those considering their own path to certification.
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Tell us about your career and why you chose to work in this industry. And why earn a CSI certification?
Choosing a career in the AECO industry has been one of the most fulfilling decisions of my life. This industry offers a unique blend of creativity, technical expertise, and problem-solving, which aligns perfectly with my interests and skills.
I chose to work in this industry because it allows me to be part of projects that shape the built environment and leave a lasting impact on communities. Every project presents new challenges and opportunities to innovate, collaborate with diverse teams, and continuously learn and grow. The dynamic nature of the AECO industry keeps me engaged and motivated.
Overall, my career in the AECO industry is driven by a passion for learning and a desire to make a positive impact. The CCCA certification has been instrumental in advancing my expertise and credibility, allowing me to take on more complex and rewarding projects.
How did you study or prepare for the certification exam?
To prepare for the CCCA certification exam, I utilized various resources and strategies to ensure I was thoroughly prepared. I made extensive use of the CSI materials, the Certified Construction Contract Administrator Practice Guide, and the CCCA Study Workbook. Having a thorough knowledge of American Institute of Architects (AIA) contract documents and Engineers Joint Contract Document Committee (EJCDC) forms were instrumental. These resources were incredibly comprehensive and provided a solid foundation of knowledge.
Additionally, I organized an online study group and attended with some fantastic peers. For each session, a member of the study group volunteered to lead training sessions that were specifically tailored to the CCCA certification exam. These study sessions offered valuable insights and practical examples that were directly applicable to the exam content and knowledge domains. Discussing topics with peers provided new perspectives and clarified doubts that I hadn't considered.
My professional and personal community played a crucial role in my success. My colleagues were very supportive, often sharing their own experiences and tips for the exam. My family and friends were also incredibly encouraging, providing me with the motivation and confidence I needed. Having a strong support system made a significant difference, especially during moments of self-doubt.
How has earning your CCCA certification informed how you approach new projects, especially when developing, administering, and enforcing construction documentation?
Earning a CCCA credential was a strategic decision to further my career. This CSI certification is highly regarded in the industry and demonstrates a commitment to excellence and professionalism. It has equipped me with a deeper understanding of construction documentation, specifications, and project delivery methods. This knowledge not only enhances my ability to manage projects effectively but also ensures that I can contribute to higher standards of quality and efficiency in the projects I am involved in.